FAQ Information: Frequently Asked Questions


Currently, at thebestdupes.com, we accept Paypal, debit, credit cards and Apple Pay. For further assistance with payments, please email [email protected].

Refund Policy

Unfortunately, at thebestdupes.com we do not accept or offer returns. This is because each item you purchase from our store has to be custom made in our factory when you place an order with us. We do this in our efforts to be more sustainable, and reduce waste by only producing products when an order has been placed. Due to this, we do not offer refunds (also stated in our product descriptions).

Our best selling product for example, the Chanel inspired CC jumpers are usually made for each customer every time they place an order using our standard sizing, XS, S, M, L, XL. Because of this, we can not accept refunds because each item is made from scratch after the customer places the order.

We usually advice that you read our product description and sizing chart very carefully to ensure the item will suit you before you place an order.

If you have any further questions about our refund policy, please email us at [email protected]


When you place an order with us, processing time takes 3 – 5 working days. We ship every order with a tracking number, which usually reflects in the system after 3 days. Shipping takes 15 – 20 days to arrive to you.


We are proud to say we have sold over 10,000+ items on our website, and strive to meet customer needs at all times through excellent customer service and delivering high quality items.

Due of this, we have built trust with our customers which is evidenced by the reviews we receive on our site and reviews on Trustpilot.

We really appreciate if you leave us a review if you have purchased any of our items. Verified customers will receive a 10% off discount code after leaving us a good review. This helps us improve as a business, and also helps other customers when making purchases.

If you have any further questions, please email us at [email protected]